Q: I want to purcahse items on your site but I don't have a credit card or paypal. Do you take Money orders?

A: Yes, we take USPS money orders. You would use the email feature at checkout and include your phone number so we can give you exact totals for your money order.

Q: What type or garuntee or warranty do your part shave.

A: Warranty: THOROCO only warrants products it manufactures from defects for a period of 1 year from the sale date and does not warrant other manufacturer’s products. There is no warranty for miss use or miss application or modification of any product it sells and buyer will hold THOROCO harmless for any injury or damage caused by any product it sells.

Warranty claims for other than THOROCO products must be resolved with that products manufacturer. THOROCO will assist in resolving any issues with any product it sells; buyer will hold THOROCO harmless if no resolution is reached with the original manufacturer.

Q: What is your sales policy?

A: Our sales policy is as follows;

Sales Policy

You must have a verified PayPal account to bid on or buy my items. You must also have a verified shipping address to bid on or buy my items. If you are buying or bidding on a used item ask enough questions to make sure you want the item. Used items are “as-is” and not returnable.

Large and heavy items:
Ask for shipping cost on heavy or over sized items prior to bidding or buying the item. When asking for a shipping quote I need your city, state, zip code and if it’s a residence or business. Also it may be cheaper for you to pick up the item at the truck freight terminal so state terminal pickup or address delivery. We will need a contact number for final arrangements after the sale for truck delivery. 

Return Policy:

NEW Products must be returned in NEW condition unused resalable condition. Boxes, packing materials, wrappers, cartons, instruction manuals and products must be in their ORIGINAL condition without markings, tape, folds or defacing. Products returned in other than new condition will be subject to a 15% minimum restocking fee. Products returned in damaged or unacceptable condition will be returned to the customer without exchange or refund. Condition will be assessed at the discretion of The Hollister Road Company (THOROCO). Blown fuses, breakers and relays are not returnable burned up electrical and electronics are not returnable.

USED Items are “as-is” and are only returnable if it specifically states “Returnable” in that items specific auction. For used items you are encouraged to ask as many questions as needed to get the description of the items you are bidding on. You should also ask for extra pictures for items or areas of concern.

Returns that will not accepted and will be returned to you:

Greasy boxes or parts, carburetors, fuel pumps or fuel devices with gas in them. It is hazardous to ship with gasoline still in them. Transmissions, gear boxes, rear ends not drained and cleaned of outside oils and grease.

All returns must be accompanied with a Return Merchandise Authorization (RMA). You may request an RMA by emailing info@thoroco.com once granted you must ship prepaid with a tracking number.

Warranty: THOROCO only warrants products it manufactures from defects for a period of 1 year and does not warrant other manufacturer’s products. There is no warranty for miss use or miss application or modification of any product it sells and buyer will hold THOROCO harmless for any injury or damage caused by any product it sells.

Warranty claims for other than THOROCO products must be resolved with that products manufacturer. THOROCO will assist in resolving any issues with any product it sells; buyer will hold THOROCO harmless if no resolution is reached with the original manufacturer.

Privacy Policy Statement

This is the web site of The Hollister Road Company.

Our postal address is
221 Baker Rd F4
Houston Texas 77094

We can be reached via e-mail at info@thoroco.com
or you can reach us by telephone at 713-937-0387

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and not the e-mail address (where possible).

We collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, shipping information but no information on consumers who browse our Web page.

The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, and disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record past activity at a site in order to provide better service when visitors return to our site , ensure that visitors are not repeatedly sent the same banner ads.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, writing to us at the above address.

Upon request we provide site visitors with access to no information that we have collected and that we maintain about them.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

We never share the infomation colected her with any thrid party vendors.We do not stock Credit / Debit or financial data on this site. All financial transactions are done on the Credit card merchats portal.